I bought stuff. How long till I get it?
We will be packing it for you within 2-4 business days and ship based on your selected method of shipping. You can always send us a message, but try to wait for at least 2-4 days to receive a shipment notification. If you’re in dire need of your vintage (we get it), then see next question.
How do I contact you?
If you have specific questions about your online experience or online order, you can email us at anytime at [email protected]. Our customer care team works from 9am – 5pm (EST) and we aim to return your email within 24 hours Monday to Friday.
Do you ship Internationally?
Yes we do! We even ship to APO mailboxes. We highly recommend leaving your contact phone number in case we need to call you as carriers have any queries about your address. Carriers also require your phone number on the shipping manifest, so do us a solid and leave those digits at checkout.
Do I have to pay duty for Canada?
We cover all duties and taxes to your door, so shop as you would within Canada. We provide tracked shipping service using Chit Chats Express and Canada Post. Shop happy!
Can I exchange or return items?
At 4KINSHIP, every item is special—vintage, handmade, and truly one-of-a-kind. Because of the this, all sales are final. However, if there’s an issue with your order, don’t hesitate to reach out! Just email us within 5 days of receiving your item, and we’ll do our best to help. Please note that we’re unable to offer refunds, but we’re always here to ensure you have the best experience possible.
4KINSHIP items, due to their delicate nature, are Final Sale and not eligible for exchange—even if they aren’t specifically marked “final.” We take great care in disclosing the unique characteristics of each piece, but once your vintage treasure ships, we can’t be held responsible for any damage that occurs in transit. Sale items are Final Sale and cannot be exchanged or refunded.
Thank you for understanding and supporting our commitment to offering truly one-of-a-kind items!
Other questions about your purchase please contact us directly at [email protected] and we will respond within 48 hours to assist you.